I love looking out my balcony at the double pools and seeing, just beyond that, the amazing ocean. Besides our amazing hosts, the facility itself is really beautiful. Honestly, my favorite bar tender I've ever had. Always keeping the line moving quickly and efficiently! Humorous, experienced and knowledgeable about the shows at the hotel. Waving up regulars and never missing a beat with new visitors. Abram, at the bar, was impeccable! He came to know us right away and always had our drinks ready! Even with a line, he'd swiftly get through everyone and if he knew someone's order in line, he'd make it while something was blending or his amazing coworker, Enrique, was assisting. He also went out of his way to make sure our trip was pleasant, unforgettable and really emphasized hospitality. Genuinely so calm, patient and empathetic to our needs and really saved our trip. You could see her mingling with all the guests around the facility and always making sure everyone is having the utmost experience that they can offer. She always made sure to greet us and give us recommendations, always remembering our names, after that. ![]() This is not something they have to do and most hotels wouldn't. Jessica, in guest service, went out of her way to assist us communicating and coming with us to assist in our refund. Our first day, we almost got scammed on a car rental. Our stay at the GR Solaris was fueled by amazing service. Hotels near Unidad Multidiciplinaria Tizimin.Hotels near Instituto Tecnologico de Tizimin.Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin.
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